Privacy Policy

1. Scope of This Policy

1. This Privacy Policy applies to Tutu Studio apps, official websites, customer support, beta programs, and purchase or licensing flows operated by Tutu Studio.
2. If a specific app, campaign, or service publishes its own privacy notice, that notice controls for that service to the extent it conflicts with this policy.
3. Third-party platforms and services such as Apple, the App Store, iCloud, Stripe, Paddle, or other linked services have their own privacy practices. We recommend reviewing their policies before use.

2. Information We May Collect

2.1 Information you provide

• Contact details you submit when reaching support, requesting refunds, joining a beta, or contacting us by email.
• Purchase, subscription, or licensing details needed to fulfill orders, verify purchases, deliver licenses, or provide support.
• Files, screenshots, diagnostics, or other materials you intentionally send to us for troubleshooting.

2.2 Information collected automatically

• Basic device and app information, such as app version, operating system version, device model, language, or region.
• Crash logs, error reports, and diagnostic data used to investigate failures and improve stability.
• Aggregated or pseudonymous usage information, such as feature usage trends or page visits, to help us understand product quality and demand.

2.3 Information handled by third parties

Some Tutu Studio apps may rely on third-party infrastructure for payments, analytics, cloud sync, crash reporting, or app distribution. In those cases, the third party may process information under its own terms and privacy policy.

3. How We Use Information

1. To provide, maintain, and improve Tutu Studio apps and websites.
2. To process purchases, subscriptions, license delivery, refunds, and customer support requests.
3. To diagnose crashes, investigate abuse, monitor performance, and protect the security of our services.
4. To communicate product updates, service notices, and other operational messages related to your use of our apps.
5. To comply with legal obligations and enforce our terms, policies, and intellectual property rights.

4. Sharing and Disclosure

1. We may share information with service providers that help us operate our products, such as hosting, analytics, payment, licensing, email, or support vendors.
2. We may disclose information when required by law, regulation, legal process, or valid government request.
3. We may disclose information to protect the rights, safety, property, or operations of Tutu Studio, our users, or the public.
4. If Tutu Studio is involved in a merger, financing, acquisition, reorganization, or asset sale, relevant information may be transferred as part of that transaction, subject to applicable law.

5. Data Storage and Security

1. We use reasonable technical and organizational measures to protect information under our control.
2. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
3. Where an app stores or syncs data through a third-party platform such as Apple iCloud, the privacy and security of that environment are primarily governed by the third party operating it.

6. Data Retention

We retain information only for as long as reasonably necessary to provide services, complete transactions, resolve disputes, enforce agreements, or comply with legal obligations. Retention periods may vary depending on the product, transaction type, and applicable law.

7. Your Choices and Rights

1. You may choose not to provide optional information, but some features or support workflows may then be unavailable.
2. You may stop using Tutu Studio apps at any time and uninstall them from your devices.
3. Subject to applicable law, you may request access to, correction of, or deletion of certain personal information we hold about you by contacting us.

8. Minors

Tutu Studio apps are intended for users who can lawfully use them under applicable law. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us personal information, contact us so we can review the situation.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date. If a change materially affects your rights, we may provide additional notice through our website, an in-app notice, email, or another appropriate channel.

10. Contact Us

By continuing to use Tutu Studio apps or services, you acknowledge that you have read and understood this Privacy Policy.